Manage customer support operations for Rentokil-Terminix Canada using portal administration and robust communication skills in a hybrid Concord schedule.This Support Services Administrator role serves commercial and residential customers with World Class customer service. You will manage work orders, Pest Pac scheduling, invoicing, and customer records. The position also supports Sales Team RFPs, service rescheduling, and National accounts receivable activities.Key Responsibilities:Manage portals, work orders, and appropriate service dispatchingSchedule Pest Pac accounts and recurring service setupsReview completed orders and send invoices for paymentResolve invoicing corrections, disputes, and customer inquiriesOrganize contract files within consolidated client foldersRequirements:Undergraduate degree or related college diplomaExcellent interpersonal and customer relations skillsStrong verbal and written communication abilitiesStrong attention to detail and multitasking abilityPrevious RFP experience preferred, not mandatoryApply customer service, portal management, scheduling, and invoicing skills while supporting Rentokil-Terminix customers in Concord.

📌 Hybrid Customer Service Administrator (Vaughan)
🏢 Rentokil Initial
📍 Vaughan