Job Type: Permanent- HYBRIDLocation: Langley, BCJob Duration: Full timePay rate: 60K to 80KJob Description:The Practice Manager oversees delivery for 30–50 small bookkeeping clients, ensuring smooth, accurate F&A operations and a solid customer experience. You'll handle client communication, manage bookkeeping/AP/AR/sales tax/reporting, and maintain client standards and tech stack.You'll lead a remote team of 8–12 bookkeepers, focusing on oversight, quality, insights, meetings, and client outcomes. All client meetings fall under your ownership. With strong performance across 40+ clients and a 10+ member team, you can grow into the Fractional Controller/CFO track. eCommerce experience is highly preferred.Key ResponsibilitiesDelivery & QualityEnsure accurate and timely monthly bookkeeping, AP/AR, sales tax filings, and year-end preparation.Own the client experience end-to-end, strengthening communication and trust.Lead quality oversight across your client portfolio.Hold bookkeepers and reviewers accountable for SOPs and Quality Checklists.Customer ExperienceImprove documentation flow, banking access,



and communication channels.Represent clients confidently in standard CRA/IRS reviews (non‐audit escalations).OnboardingOwn onboarding for assigned clients with PL support where needed and ensure the tech stack is configured correctly from day one.Internal RhythmRecord all client meetings (unless the client declines).Save meeting notes in ClickUp for team visibility.Daily/weekly async updates with bookkeepers/reviewers.Path to Fractional Controller/CFOYou may begin progressing into Controller/CFO responsibilities once you demonstrate:Management of 40+ monthly clients and a 10+ member teamStrong technical mastery + excellent deliveryMust‐has Requirements (deal breakers)-CRA Rep Account & Ability to handle CRA/IRS reviews independentlyWorked in Public Practice for a minimum of 2+ years - preferably for a Fractional CFO/Controller.Must have been in Canada for the past 1+ year.QBO/XERO experience for 2+ years.Canada/USA Payroll Experience & Compliance/Nexus (GST/Sales-tax, WCB, EHT) experience for 1+ year.Excellent Team Management Skills, and worked with FT3+ team members.Must have independently owned a month-end close (w/visual management reports) for at least 10+ entities.

📌 Bookkeeper (Langley)
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📍 Langley