DescriptionOverview and Purpose of the RoleReporting to the Manager, Diagnostic Imaging, the RIS PACS Administrator is responsible for the support, maintenance, optimization, and operation of Diagnostic Imaging information systems, including RIS, PACS,and associated clinical imaging applications. The role supports diagnostic imaging workflows, including image acquisition, storage, distribution, reporting, and system integration with hospital information systems. The incumbent will provide system administration, troubleshooting, workflow optimization, training, and project support while collaborating closely with clinical teams, vendors, and technical partners to ensure efficient and reliable imaging informatics services.Key Duties & Responsibilities:Imaging Systems Administration & SupportAdminister, maintain, and support PACS, RIS, voice recognition, and associated imaging applicationsMonitor system performance, data integrity, image routing, archiving, retrieval, and distribution workflowsTroubleshoot and resolve issues related to DICOM, HL7 interfaces, modality connectivity, and system integrationsSupport integration between imaging systems and hospital information systems (HIS/EMR)Manage patient and exam data corrections within PACS and RISWorkflow Optimization & Quality ImprovementCollaborate with radiologists, technologists, physicians, and clinical teams to optimize imaging workflows and reporting processesSupport workflow enhancements, hanging protocols, quality assurance activities, and operational reportingIdentify and resolve workflow, imaging, and reporting discrepanciesSupport compliance with applicable provincial reporting and regulatory requirementsWork collaboratively with IT teams, vendors, and external partners to maintain stable system performance and connectivitySupport system upgrades, patches, testing, implementations, and technology enhancementsAssist with imaging data exchange initiatives and interoperability requirements.Maintain compatibility between imaging modalities, RIS, PACS, and enterprise applicationsSystem Monitoring & DocumentationMonitor system logs, backups,



archival processes, and disaster recovery proceduresMaintain documentation, inventory records, user guides, and standard operating proceduresEnsure compliance with hospital IT, cybersecurity, DICOM, and HL7 standardsEducation & Project SupportProvide training and support to physicians, radiologists, technologists, and staff on imaging systems and workflowsSupport onboarding, workflow redesign, digital initiatives, and imaging informatics projectsParticipate in requirements gathering, testing, implementation planning, and continuous improvement initiativesPerform cross-functional duties and other related responsibilities as assignedCorporate Responsibilities:Participate in all mandatory training requirements and work in compliance with the Occupational Health and Safety Act and Regulations, company Policies and Procedures, as well as established industry guidelinesSkills & Qualifications:Bachelor's degree or diploma in Health Informatics, Computer Science, Engineering, Health Sciences, or a related field, or equivalent combination of education and experiencePACS Administrator certification or Certified Imaging Informatics Professional (CIIP) designation is preferredMinimum of 3–5 years of related experience supporting PACS, RIS, or healthcare imaging informatics systemsExperience with Meditech Expanse, Philips PACS, and third-party radiology applications (e.G., PowerScribe, syngo.Via, DynaCAD) is considered an assetStrong knowledge of DICOM, HL7, diagnostic imaging workflows, and imaging modalitiesExperience with SQL, Oracle, database querying, reporting, and data analysisKnowledge of HIS/EMR integrations and provincial reporting systems (e.G., WTIS, OHIP billing, OLIS)



is considered an assetStrong analytical, troubleshooting, and problem-solving skills with the ability to resolve moderately complex technical and operational issuesExcellent verbal and written communication skills, including the ability to develop explicit documentation, training materials, and user guidesStrong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced clinical environmentAbility to work independently and collaboratively within interdisciplinary teamsStrong customer service, stakeholder engagement, and relationship-management skillsAbility to interpret technical and clinical requirements and translate them into practical workflow solutionsDemonstrated commitment to workflow optimization, continuous improvement, and operational excellenceComputer proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)Satisfactory passing of a criminal record check/vulnerable sector checkProvide proof of Immunization and TB recordsJoin Our Team: Schroeder Ambulatory Centre is a non-profit medical facility dedicated to enhancing the quality of life for Ontarians through accessible, outpatient healthcare. The Centre will offer a comprehensive range of clinical, diagnostic, and surgical services in alignment with its mission to reduce pain, improve mobility, and streamline healthcare delivery.In collaboration with hospital and academic partners, Schroeder Ambulatory Centre aims to strengthen public health capacity and drive innovation in care, ensuring a more efficient and compassionate healthcare experience for the community.At Schroeder Ambulatory Centre, we are committed to fostering an inclusive and accessible recruitment experience for all candidates. If you require accommodations at any stage of the hiring process due to a disability or medical condition, please let us know. We will work with you to ensure your needs are met in a respectful and confidential manner.We appreciate all applications; however, only those selected for an interview will be contacted.

📌 Ris Pacs Administrator (Richmond Hill)
🏢 Schroeder Ambulatory Centre
📍 Richmond Hill