Coordinate patient access support through accurate case records, reimbursement documentation, and follow-up across Cencora’s operational workflows.

As a Caseworker, you will help advance coverage-related requests and reimbursement support communications. Responsibilities include updating cases, clarifying requirements with stakeholders, and addressing workflow exceptions. You will also support reporting readiness, service continuity, and scalable operational improvements.

Key Responsibilities:

- Coordinate reimbursement documentation and case progression activities
- Communicate requirements with internal and external stakeholders
- Clarify coverage-related information supporting case resolution
- Update systems and records for operational visibility




- Contribute to workflow updates and operational readiness

Requirements:

- High School Diploma, GED, or equivalent experience required
- Two or more years in patient services or healthcare support
- Experience with customer operations or related support services
- Patient access or service management certification preferred
- Customer relationship management systems certification preferred

Use patient access support, documentation coordination, and case updates to advance accurate reimbursement outcomes at Cencora.

📌 Patient Access Case Coordination Specialist (Quebec City)
🏢 Innomar Strategies
📍 Quebec City