Microsoft 365 support and service administration define this Interior Health position in Kelowna. Work full time permanently while maintaining reliable organizational tools and access.

As an M365 Intermediate Analyst, you will develop, install, configure, test, maintain, and support Interior Health’s M365 workplace. You will provide end-user training and help sustain existing tools as new integrations are deployed. The work follows established organizational policies, procedures, standards, and project methodologies.

Key Responsibilities:

- Complete incident and request tickets for M365 services
- Configure and maintain cloud infrastructure settings, policies, and groups
- Protect information access through retention, backup, and recovery capabilities
- Implement Microsoft functionality and department best practices




- Liaise with vendors on timely software and system issue resolution

Requirements:

- Ability to perform M365 development, installation, configuration, and testing
- Ability to deliver end-user training and ongoing technical support
- Ability to document systems, procedures, requirements, and specifications
- Ability to contribute operational input through technical working groups
- Ability to maintain reliable access within file systems and M365

Apply M365 support, service administration, configuration, and information protection expertise to Interior Health’s Kelowna operations.

📌 Microsoft 365 Support Analyst (Kelowna)
🏢 Interior Health Authority
📍 Kelowna