Hotel Front Desk Guest Service Agent (Niagara Falls)

Hotel Front Desk Guest Service Agent (Niagara Falls)

07 Nov
|
Americana Resort
|
Niagara Falls

07 Nov

Americana Resort

Niagara Falls

Deliver skilled guest service at Americana Conference Resort & Spa as a Hotel Front Desk Guest Service Agent. Use communication and computer skills daily.This position serves as the first contact for guests while representing the Americana. You will register arrivals, process departures, post transactions, balance cash, and respond to guest needs. The work also includes coordinating with maintenance and housekeeping, handling concerns, and supporting front desk operations.Key Responsibilities:Provide accurate, timely information professionally and cheerfullyRegister arriving guests and check departing guests outPost transactions and payments accuratelyMaintain and balance the daily cash drawerCoordinate guest needs with maintenance and housekeepingRequirements:Completion of high schoolProficient computer skillsExcellent oral and written communication skillsDetail-oriented, ethical, and honest approachAvailability for days, afternoons, weekends, and holidaysApply your guest service, communication, computer, and cash-handling skills at the Americana front desk.

📌 Hotel Front Desk Guest Service Agent (Niagara Falls)
🏢 Americana Resort
📍 Niagara Falls

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