Support employees during medical absences by analyzing disability benefits, reviewing medical information, and making timely entitlement decisions. This RWAM position is based in Elmira.

As a Disability Claims Manager, you will manage claims fairly and consistently while considering recovery and return to work. The work involves interpreting complex medical details and contractual language, assessing supporting information, and communicating through thorough phone interviews. Collaboration with RWAM’s Rehabilitation Specialists helps establish recovery plans, while employer, carrier, and practitioner liaison supports claim management.

Key Responsibilities:

- Analyze initial and ongoing STD and LTD entitlement
- Assess medical information supporting disability claims




- Interview claimants about details of workplace absences
- Support employee recovery and return to work
- Liaise with employers, carriers, and medical practitioners

Requirements:

- Critical thinking and timely decision-making ability
- Solid listening and communication skills
- Ability to consider medical details and contracts
- Post-secondary degree or healthcare-related practical experience
- French language is an asset

Bring medical assessment, contractual interpretation, and thoughtful communication to disability benefits decisions supporting employees and employers through RWAM.

📌 Disability Benefits Case Manager (Elmira)
🏢 RWAM Insurance Administrators
📍 Elmira