Nanaimo New Hope Centre needs a full-time Shelter Worker skilled in client support, facility security, documentation, and respectful communication.

At The Salvation Army, this position provides care and assistance to people experiencing homelessness. The Shelter Worker is the front-desk touchpoint for clients, visitors, volunteers, staff, and programs. Responsibilities include enforcing guidelines, distributing supplies, managing records, supporting meal service, and maintaining confidentiality.

Key Responsibilities:

- Create a welcoming, supportive, and respectful shelter atmosphere
- Monitor premises, client behavior, and facility security
- Distribute bedding, blankets, and hygiene supplies
- Communicate shelter rules and address violations empathetically




- Collaborate with shelter workers, case managers, and professionals

Requirements:

- Post-secondary social work, psychology, counselling, or related education preferred
- Understanding of Nanaimo community resources
- Ability to uphold consistent professional boundaries
- Fluent Microsoft Excel and proficient computer skills
- Clear TB test and BC criminal record clearance required

Bring sound judgment, confidentiality, people skills, and detailed recordkeeping to client care at Nanaimo Current Hope Centre.

📌 Nanaimo New Hope Centre Worker
🏢 The Salvation Army International
📍 Nanaimo