Support young people with Kids Help Phone through anonymous phone and live chat counselling. Apply remotely from outside Ontario and Quebec.

This full time permanent Counsellor serves in Kids Help Phone’s Clinical Service department. You will deliver single-session, solution-focused support for mental health, family, relationship, school, and suicide concerns. The approach is person-centered, strengths-based, non-judgmental, and aligned with counselling best practices.

Key Responsibilities:

- Move between phone and live chat counselling every shift
- Address youth safety, suicide, self-injury, and substance-use risks
- Maintain professional boundaries during challenging calls
- Adapt support to changing client needs




- Engage in clinical supervision, training, and consultations

Requirements:

- Social Work, Counselling, Psychology, or related credential
- One to two years of counselling or crisis intervention experience
- Knowledge of youth-at-risk legislation and community referrals
- Sound typing and written communication for live chat
- Stable dedicated internet and a closed private workspace

Use professional boundaries, clinical judgment, and person-centered counselling to help Kids Help Phone support youth across Canada.

📌 Kids Help Phone Clinical Counsellor (Calgary)
🏢 Kids Help Phone
📍 Calgary