Work from home assisting scholarship families and schools with transparent answers, probing questions, and attentive customer service. This full-time temporary assignment ends April 3, 2027.

The Customer Service Representative responds to incoming calls connected with the scholarship program. You will address student inquiries, scholarship applications, and funding status while helping callers feel satisfied. The position supports accurate answers and student registration through strong communication and detail.

Key Responsibilities:

- Assist families and schools in the scholarship program
- Respond to incoming calls from scholarship participants
- Address student inquiries and application questions
- Explain funding status and provide appropriate solutions
- Help ensure callers are satisfied and students registered

Requirements:

- Active listening and effective probing-question skills
- Excellent verbal and written communication
- Strong multitasking and attention to detail
- Fluency in English and Microsoft Office familiarity
- Quiet, secure workspace with hard-wired internet

Apply your customer service experience, communication strengths, and problem-solving drive while assisting scholarship callers from home.

📌 Work From Home Scholarship Support Representative (Ottawa)
🏢 Sutherland
📍 Ottawa