Support Edward Jones branch teams with client service expertise, complex problem solving, and explicit communication during the 9 a.m. to 6 p.m. CST shift.

As a Service Specialist, you will help deliver an ideal client experience through the Branch Team Support business area. The position requires financial industry experience, knowledge of firm products, and confidence explaining regulatory or financial tax processes. Your work addresses inquiries from field associates accurately and efficiently.

Key Responsibilities:

- Deliver world class service against performance expectations
- Answer questions from Financial Advisors and administrators
- Provide reliable information about firm products and services




- Act as a resource for colleagues and new initiatives
- Collaborate with firm areas on enhancements

Requirements:

- Minimum three years in financial services or Edward Jones
- Experience supporting callers with complex solutions
- Clear, pleasant written correspondence using correct grammar
- Ability to delegate workflow and develop leadership skills
- High proficiency in department procedures and systems

Bring branch operations knowledge, client service judgment, and precise communication to Edward Jones Service Specialist support.

📌 Edward Jones Branch Support Specialist (Mississauga)
🏢 Edward Jones
📍 Mississauga