DescriptionJob Type: Full-TimeVacancy Status: This posting is for an existing vacancyTarget Salary Range: $53,000-$63,000The compensation for this position is determined by a combination of skills, experience and is aligned to the market in which the job is posted. Your recruiter will provide additional details about our total rewards package during the hiring process.Scope of PositionThe Pension & Benefits Specialist plays a key role in reviewing and analyzing pension and perks program activities that support Alterna's pay-for-performance culture.The incumbent provides employees with guidance on pension, perks, and medical leave matters, including short-term disability (STD) and long-term disability (LTD). The role liaises with external partners to resolve discrepancies and employee issues and ensures that programs are administered in accordance with applicable provincial and federal legislation. The incumbent also contributes to special projects and provides operational HR support.Key ResponsibilitiesPension and BenefitsProvides guidance to employees on pension- and benefits-related matters, including counselling departing and retiring employees on available options and their implicationsSupports the analysis, development, implementation, and administration of pension and benefits programsStays current on emerging pension and benefits trends, supports the implementation of industry best practices, and serves as a subject matter expert on applicable provincial and federal legislationCollaborates with pension and benefits providers to resolve issues and support a positive employee experienceEscalates pension invoice reconciliation discrepancies to the appropriate resource for investigation and resolution and supports the third-party actuary with plan valuationsAdministers employee enrolment, eligibility, and life-event changes for pension and benefits programs, ensuring timely completion and follow-up of outstanding documentationAdministers retirement programs, including defined benefit and defined contribution pension plans and the group RRSP, in collaboration with third-party providersSupports compliance with applicable pension regulations by completing administrative requirements and monthly, quarterly, and annual reconciliations for internal and external auditsAssists with regulatory pension filingsServes as a point of contact for annual external pension and benefits audits and participates in other cyclical auditsCoordinates and delivers employee education and communications related to pension, retirement, benefits,



and leave programsProvides consultation and analysis related to the Employee & Family Assistance Program (EFAP)Leave ManagementServes as the primary point of contact for the leave management portfolioFollows up with employees on outstanding information and documentationCollaborates with the HR advisory team on case management, as appropriateProvides managers with timely updates regarding employee leaves and return-to-work plansServes as the primary point of contact for maternity and parental leaves and coordinates related documentation and processesProcesses leave documentation and liaise with external claims adjudicators and Service Canada, as requiredCoordinates with employees and managers to support returns to work following unpaid, maternity, parental, or disability leavesWorks with third-party claims adjudicators to support timely returns from medical leave through modified work schedules, workplace accommodations, and ergonomic assessments, as requiredRecommends improvements to leave management processes and policiesMaintains leave-of-absence trackers and updates procedures to reflect current practicesReportingAnalyzes data and produces monthly, quarterly, and ad hoc reports to support the accurate administration of benefits plansCreates and maintains user documentationWorks with third-party vendors to resolve issues and obtain informationOccupational Health and Safety Program AdministrationReceives and reviews monthly health and safety inspection reports from branches and corporate and head offices; serves as the first point of contact for health and safety inquiries; and escalates concerns or urgent matters to the HR Programs & Disability LeadResponds to questions and inquiries from employees, health and safety representatives (HSRs), and joint health and safety committees (JHSCs)QualificationsPost-secondary degree in Human Resources or a related field.Relevant professional designation or membership, completed or in progress (e.G., HRPA, CEBS, GBA, or RPA)Two years of progressive experience in pension and benefits administration,



with exposure to other HR disciplinesTwo years of progressive experience in leave management or a comparable case management environmentWorking knowledge of pension and benefits practices and applicable employment standards legislation.Experience using HRIS platformsIntermediate Excel skills, including the ability to create and manipulate spreadsheets and use formulas, VLOOKUP, and PivotTablesWorking knowledge of Word and PowerPoint, including the ability to create mail merges and import and modify charts and imagesKey Skills and CompetenciesStrong attention to detailStrong written and verbal communication skills, with the ability to explain complex information clearly and manage sensitive or difficult conversations with tact and professionalismAbility to identify opportunities to improve efficiencyAbility to work effectively and efficiently in a fast-paced environment with tight deadlinesAbility to handle highly confidential information with discretionDemonstrated ability to collaborate effectively within an HR environmentStrong analytical skills and an interest in systems and process improvementAbout Alterna SavingsAlterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking ® for over 115 years creating financial services that transform lives for the better, all while giving back to our community. Alterna is made up of Alterna Savings and Credit Union Limited and its wholly owned subsidiary, Alterna Bank.Alterna is the first full-service, member-owned cooperative financial institution outside Quebec, sharing its expertise with over 210,000 members through a network comprised of 40 branches across Ontario, a call centre and multiple digital channels. Members and customers also benefit from an industry-leading online brokerage and investment management services.We are incredibly proud of our corporate culture, embodying our core values: Collaboration, Integrity, and Respect, where everyone works together towards a common goal; the financial wellbeingof our employees, members, and customers. This commitment has earned us several prestigious employer awards, including the National Capital Region's Top Employers award for ten consecutive years.We appreciate all applicants; however, preference will be given to candidates who most closely meet the qualifications, key skills, and competencies outlined above.Alterna is compliant with the Ontarians with Disabilities Act and our team strives to provide an accessible accommodation experience. If you have a disability and require accommodations during the recruitment process, please contact our Recruitment Team and let us know how we can accommodate you.Alterna does not currently use Artificial Intelligence (AI) to screen, assess, or select applicants

📌 Pension & Benefits Specialist (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Alterna
📍 Riviere-des-Prairies—Pointe-aux-Trembles