Personal Lending Customer Service Representative (Canada)

Personal Lending Customer Service Representative (Canada)

07 Nov
|
Money Mart
|
Canada

07 Nov

Money Mart

Canada

Help consumers and business owners access financial solutions through personal lending, customer service, and responsible product recommendations at Money Mart.

Momentum Financial Services Group supports customers through the trusted Money Mart brand across Canada and the United States. In this representative role, you will interview applicants, assess financial circumstances, and connect customers with suitable lending and everyday financial products. You will also complete transactions, explain product terms, and support existing accounts.

Key Responsibilities:

- Assess customer needs and identify suitable financial products
- Process loans, credit cards, cheque cashing, and money transfers
- Identify cross-selling and referral opportunities during customer interactions




- Discuss payment arrangements for past-due accounts
- Follow KYC, AML/ATF, privacy, and fraud-prevention procedures

Requirements:

- High School diploma or equivalent
- Customer service-focused and sales-focused approach
- Strong problem-solving and interpersonal communication skills
- Ability to manage competing priorities under pressure
- Versatile availability for evenings and weekends

Use personal lending, relationship-building, and compliant sales skills to deliver practical financial support through Money Mart.

📌 Personal Lending Customer Service Representative (Canada)
🏢 Money Mart
📍 Canada

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