Build meaningful client relationships at CIBC in Alberton through transaction services, financial products, and personalized banking support. Work onsite full-time during scheduled hours.

As a Client Engagement Associate, you will help Personal and Business Banking clients manage accounts and products. You will ask thoughtful questions, explain relevant services, support product sales, and connect clients with appropriate team members. Success requires problem solving, empathy, curiosity, and respect for different perspectives.

Key Responsibilities:

- Manage client account and product support during banking interactions
- Understand needs through thoughtful questions and attentive listening
- Connect clients with specialists for appropriate financial solutions




- Take accountability for client issues and collaborate on solutions
- Help clients use mobile banking applications effectively

Requirements:

- Passion for people and authentic relationship building
- Ability to explain banking products and services clearly
- Solid client experience and issue resolution focus
- Curiosity and commitment to growing financial services knowledge
- Availability for banking centre evenings and weekends

Use empathy, communication, problem solving, and digital literacy to help CIBC clients manage their everyday banking needs.

📌 Personal Banking Client Engagement Associate (Canada)
🏢 Canadian Imperial Bank of Commerce (Canada)
📍 Canada