Support customers and providers through complex Accident Benefits claims using strong communication and policy interpretation skills at Aviva Canada.

This Healthcare Service Advisor role sits within Aviva’s Healthcare Services team. You will ensure claim processes meet company guidelines, service levels, and quality standards. The position suits an advisor with required Accident Advantages experience, CIP credentials, and organized working habits.

Key Responsibilities:

- Handle claims according to knowledge, expertise, and authority
- Resolve interpretations involving legislation and settlements
- Coordinate independent medical examinations when appropriate
- Maintain optimal claim processes within company guidelines
- Participate actively in training and file clinic sessions

Requirements:

- Two-plus years of Accident Benefits claims handling required
- Related college diploma or bachelor degree preferred
- Large Loss experience preferred
- CIP or working toward CIP required for licensing
- Ability to learn and adapt to changing programs

Use your Accident Benefits expertise, legislative understanding, and communication skills to deliver equitable claim resolutions for Aviva customers.

📌 Healthcare Service Claims Advisor (Canada)
🏢 Aviva Canada
📍 Canada