Build trusted customer experiences with TD Insurance by managing auto claims, explaining coverage, and coordinating repairs onsite in Edmonton.

As an Auto Claims Advisor with TD Insurance, you will support customers immediately following accidents. Apply policy knowledge, assess information, and determine outcomes aligned with guidelines. Collaborate with repair shops, rental providers, internal stakeholders, and other partners to deliver seamless service.

Key Responsibilities:

- Deliver customer-first service through empathy and active listening
- Explain coverage and determine claims outcomes
- Gather, assess, and validate information
- Partner with vendors and internal stakeholders
- Identify discrepancies against regulatory and risk standards

Requirements:

- Solid customer service and communication abilities
- Two-plus years of auto claims adjusting experience preferred
- Effective time management and prioritization skills
- Post-secondary education is an asset
- CIP progress or completion is an asset

Use coverage knowledge, investigation skills, and collaboration to help TD Insurance customers navigate auto claims confidently.

📌 TD Insurance Claims Advisor (Canada)
🏢 TD
📍 Canada