Manager – Process TransformationLeads process transformation initiatives by combining AI-driven solutioning, strategic consulting, and process excellence to deliver measurable business outcomes and enhanced customer/employee experiences.Key ResponsibilitiesAI & Digital SolutioningIdentify, shape, and prioritize AI and automation use cases aligned to business strategy and value realization.Translate business problems into scalable AI-enabled solutions, partnering with data, technology, and delivery teams.Drive adoption of emerging technologies to simplify, automate, and reimagine processes.Consultative LeadershipAct as a trusted advisor to business leaders; influence decisions through insight‑led recommendations.Facilitate strategic discussions to define priorities, roadmaps, and execution sequencing.Lead cross‑functional alignment and stakeholder engagement across business, operations, and technology.Process Transformation & OptimizationDesign, implement, and continuously improve end‑to‑end processes aligned to customer experience, risk, and compliance requirements.Apply data‑driven insights to diagnose issues, identify opportunities, and deliver sustainable improvements.Champion simplification, standardization, and automation at scale.Execution & Change ManagementLead or support delivery of transformation initiatives, ensuring outcomes, timelines,



and adoption targets are met.Drive change management, including stakeholder alignment, communications, training, and sustainment.Monitor performance through KPIs, dashboards, and reporting, addressing risks and issues proactively.Governance & RiskEnsure solutions and processes comply with risk, regulatory, and governance standards.Apply sound judgment and risk management practices aligned with enterprise frameworks.Collaboration & Capability BuildingBuild robust partnerships across internal/external stakeholders.Contribute to process transformation capability uplift, best practices, and knowledge sharing.Stay current on industry, AI, and process innovation trends.Qualifications7+ years of experience in process transformation, consulting, or business optimizationProven experience in AI/automation use case identification and solutioningStrong knowledge of business analysis, process design, and project deliveryDemonstrated consultative leadership and stakeholder influence skillsAdvanced analytical, problem‑solving, and data‑driven decision‑making capabilitiesSolid understanding of risk, regulatory, and compliance frameworksExcellent communication and collaboration skillsSalary: $69,000.00 - $129,000.00Pay Type: Salaried#J-18808-Ljbffr

📌 Manager, Process Transformation - $69,000 - $129,000 A Year (Winnipeg)
🏢 BMO
📍 Winnipeg