Make Member Experience central at Meridian through consultative advice and accurate transactions. Work in-office at the Clarkson Branch in Mississauga, Ontario.

This Financial Services Representative serves Members with excellence while identifying products, services, and referrals that fit their needs. You will support day-to-day banking, resolve concerns with autonomy, and build relationships through listening and proactive conversations. The position contributes to individual and team business results.

Key Responsibilities:

- Deliver exceptional Member experiences through proactive service
- Identify and fulfill Member requests accurately and promptly
- Promote products and services through needs-based discussions




- Resolve Member concerns and create action plans
- Maintain transaction accuracy, completeness, discretion, and confidentiality

Requirements:

- Passion for exceeding Member expectations
- Excellent listening and strong consultative skills
- Patience and empathy in difficult situations
- Ability to make decisions and act decisively
- Robust organizational, time-management, and problem-solving skills

Use empathy, listening, and consultative banking skills to strengthen Member relationships and deliver Meridian’s exceptional in-branch experience.

📌 Member Experience Banking Representative (Canada)
🏢 Meridian Credit Union
📍 Canada