Full-Time Motorcoach Dispatcher - Edmonton - C$23.8 An Hour (Winnipeg)

Full-Time Motorcoach Dispatcher - Edmonton - C$23.8 An Hour (Winnipeg)

07 Nov
|
KEOLIS
|
Winnipeg

07 Nov

KEOLIS

Winnipeg

Full-Time Motorcoach Dispatcher - EdmontonJob Category: OperationsRequisition Number: MOTOR006527Posted: July 2, 2026Full-TimeRate: $23.80 CAD per hourLocationsShowing 1 location15213 112 AveEdmonton, AB T5M4A9, CANFull-Time Motorcoach Dispatcher - Red Arrow & EbusOffice Location: 15213 112 Avenue Edmonton, ABOperations Start Here!As Dispatcher, you’ll manage day‑of‑service operations for our Alberta,British Columbia and Ontario fleet, plan and dispatch operator/vehicleassignments, track route performance, and resolve incidents promptly.You’ll coordinate with Ticket Office staff, the Shop, and Supervisors tomaintain safety compliance and schedule reliability in a fast‑pacedenvironment.What You’ll DoExecute daily operator‑to‑vehicle assignments and dispatch.Monitor routes, fleet status, and operator availability; respondimmediately to issues to meet service requirements and uphold safetypolicies.Coordinate operators, supervisors, and vehicles by processing andrelaying instructions via computer‑aided dispatch and communicationssystems.Answer phones and support Ticket Office staff with accurate, timelyinformation for customers/passengers and internal teams.Work independently to troubleshoot and resolve passenger issuespromptly.Assist the Charter department in scheduling equipment and operatorsto fulfill charter bookings as needed.What We’re Looking For1–2 years’ experience in logistics and/or transportation dispatchpreferred.Proven problem‑solving ability and decisiveness in a busy operationssetting; strong memory/recall.Ability to handle stressful situations with composure.Organized with proven time‑management skills.Excellent oral and written communication skills.Intermediate proficiency with the Microsoft Office suite.Ability to produce a clear background check screening.Strong organizational skills, including time management, multitasking,and staying calm in a fast‑paced environment (high volume of emails,calls, and inquiries).Previous customer service experience is preferred.Bonus PointsGeneral knowledge of Alberta, BC, and Ontario highway networks isconsidered an asset.Previous dispatch or forward‑facing customer service experience.Certificate or diploma in Office Administration (or related field)prefered.Experience in a unionized, culturally diverse environment consideredan asset.ScheduleThis position follows an 11‑hour rotating shift schedule, alternatingbetween day and night shifts:Day shift: 04:00–15:00Night shift: 13:00–00:00The rotation is as follows: 3 days on - 2 days off | 2 days on - 3days off | 2 days on - 2 days off, for a total of 7 shifts every 2weeks.Please note that the training period will follow the same rotation,with adjusted hours of 07:00–18:00.Why Join Us?Hourly Wage:Starting wage of $23.80 per hour.Consistent Shift Schedule:Enjoy a predictable rotating schedule of7 shifts every 2 weeks, allowing you to plan your work‑life balancewith confidence.Work‑Life Balance:Work fewer days while maintaining full‑timehours, giving you additional flexibility for personal commitments,apointments, errands, and family time.Paid Vacation:Start with 80 hours of paid vacation,



withadditional vacation entitlement available based on years of service andcompany policy.Comprehensive Benefits:Access a comprehensive health and dentalbenefits package designed to support your overall health and wellbeing.Travel Perks:Take advantage of discounted and standby travelopportunities on our luxury motorcoach network across Western Canada.Make an Impact:Play a key role in providing secure, reliabletransportation services while creating positive experiences forpassengers every day.Stable, Essential Service:Join a well‑established transportationcompany providing an essential public service and reliable employmentopportunities.About KeolisKeolis provides mobility to over 3.4 billion passengers annuallyacross 15 countries, operating everything from commuter trains andautomated metros to shared bicycles. In Canada, Keolis employs nearly1,857 people who operate light rail vehicles, urban buses, intercitycoaches, and airport shuttles. With the recent acquisition of PacificWestern’s Transit and Motorcoach divisions, Keolis has officiallyexpanded into Western Canada, bringing global expertise and a freshcommitment to safe, reliable, and passenger‑focused service acrossAlberta and British Columbia. Each year, Keolis Canada helps over 12million passengers reach their destinations smoothly and safely.#J-18808-Ljbffr

📌 Full-Time Motorcoach Dispatcher - Edmonton - C$23.8 An Hour (Winnipeg)
🏢 KEOLIS
📍 Winnipeg

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