Elevate your career with GroupSource as a hybrid Member Services Representative in Calgary. Provide exceptional support, solve problems, and enhance member experiences in this contract role.In this supportive environment, you will play a crucial role in ensuring members receive timely and accurate information. As a Member Services Representative, you will handle claims inquiries, offer compassionate service, and build member trust. Your ability to manage a energetic workload will contribute to the team's overall success.Key Responsibilities:Respond to member inquiries via phone and emailAssist with claims and coverage inquiries proficientlyInvestigate complex inquiries for accuracy and timelinessProcess health and dental claims with attention to detailAudit claims to ensure quality and complianceRequirements:Completion or nearing completion of post-secondary programStrong data-entry skills and proficiency with Microsoft OfficeExcellent verbal and written communication skillsOrganizational skills to manage a fast-paced workloadAbility to remain composed during escalated callsUtilize your communication and problem-solving skills to enhance a positive member experience with GroupSource.

📌 Hybrid Member Services Representative In Calgary
🏢 Manion, Wilkins & Associates
📍 Calgary