Serve CLIC clients bilingually in English and French as a Billing Fulfillment Administrator, working hybrid with two office days weekly.Within the Billing Service Centre, this regular full time role manages billing inquiries, premium collection, account records, and billing knowledge for business partners. You will support personalized client service through accurate transactions, clear communication, and thoughtful problem solving. Experience in insurance, accounting, finance, payroll, or banking supports this work.Key Responsibilities:Manage incoming phone calls and email billing inquiriesProcess premium payments, NSF letters, returns,



and billing transactionsCorrespond with stakeholders and internal departments for required informationPrepare renewal quotes and policyholder correspondenceAnalyze billing reports and resolve errorsRequirements:Bilingualism in English and French is requiredTwo years' individual life insurance or related experiencePost-secondary Business Administration certificate or related educationCritical thinking and proactive problem-solving skillsAssociate Customer Service designation is an assetApply your bilingual communication, premium processing, and billing reconciliation skills to deliver responsive service through CLIC's Billing Service Centre.

📌 Bilingual Billing Fulfillment Administrator (Mississauga)
🏢 Co-operators
📍 Mississauga