Join Desjardins Group as a full time Member Reception Agent, delivering exceptional service and support to our valued members. Your role focuses on warmly welcoming customers and facilitating their needs efficiently.In this on-site position, you will ensure each member and customer receives top-notch service while navigating our offerings. You will enhance member autonomy by guiding them to use alternative channels like ATMs and mobile services. Your efforts will help maintain satisfaction and trust in Desjardins as you assist them with inquiries and route calls as necessary.Key Responsibilities:Welcome members and customers per Desjardins service standardsAssist members in using alternative service tools effectivelyMonitor waiting times to ensure customer satisfactionAddress member needs while spotting sales opportunitiesSchedule appointments and provide general information as neededRequirements:High school diploma in a related fieldMinimum of two years of relevant experienceFluent in FrenchStrong customer focus and effective communication skillsSituational adaptability and interpersonal savvyElevate member satisfaction and strengthen trust in Desjardins through exceptional service.

📌 Full-Time Member Reception Agent (Ottawa)
🏢 Desjardins
📍 Ottawa