Coordinate audience engagement and ticketing services at the FirstOntario Performing Arts Centre in St. Catharines, using CRM and reporting skills. This permanent full time role requires weekday availability plus evenings and weekends for events.Reporting to the Ticketing Services Manager, you will support ticketing administration, rental client services, audience data, and reporting. The position combines customer service, event coordination, website updates, and digital communications. You will help improve workflows while supporting ticket sales, audience development,



and client satisfaction.Key Responsibilities:Respond to patron inquiries and process ticketing requestsBuild events in CRM and CMS platformsCoordinate rental client information and promotional materialsVerify event details, accessibility information, and linksPrepare sales, audience, membership, and fundraising reportsRequirements:Two or more years of related experienceExperience with data, reporting, and spreadsheetsStrong customer service and written communication skillsAbility to manage competing priorities and deadlinesAbility to learn AudienceView, Mailchimp, GA4, and Meta Business SuiteBring organized ticketing coordination, customer service, and audience reporting skills to PAC programs, clients, and communities.

📌 Audience Engagement Coordinator Ticketing (St. Catharines)
🏢 FirstOntario Performing Arts
📍 St. Catharines