Support Nissan customers and dealers in Mississauga through bilingual service, escalated issue resolution, and a hybrid schedule with four onsite days.As a Senior Customer Service Representative, you will address automotive finance concerns across departments. The work requires English and French fluency, effective communication, and creative problem-solving. You will support representatives, dealer staff, internal teams, and external vendors while following applicable laws and departmental standards.Key Responsibilities:Resolve escalated customer and dealer issues across departmentsAssist representatives with customer and dealer concernsConduct ongoing policy and procedure training sessionsVerify representative work for detail and accuracyMonitor correspondence, workflow, and service qualityRequirements:High school diplomaOne to three years of automotive finance customer service experienceBilingual English and French communication skillsProficiency in Word, Excel, and OutlookOrganization, time management, and multitasking skillsBring bilingual communication, automotive finance experience, and escalation expertise to Nissan's customer and dealer service team.

📌 Bilingual Automotive Customer Service Representative (Mississauga)
🏢 Nissan Motor Iberica
📍 Mississauga