Use Patient Satisfaction Survey data and report-writing expertise as Interior Health’s Person and Family-Centered Care Coordinator. Work flexibly within British Columbia.

This experienced Coordinator navigates systems that collect Patient-and Family-Centered Care data and designs reports for diverse users. The work supports performance monitoring, process improvement, strategic planning, and coordinated implementation across Interior Health. You will advise partners, recommend system approaches, and exchange best practices with Health Authorities.

Key Responsibilities:

- Design and produce reports meeting user needs
- Monitor PFCC-related performance indicators and coordinate data flow
- Identify process improvement opportunities and recommend projects




- Facilitate best-practice application and evaluate PFCC initiatives
- Provide system recommendations to team members and partners

Requirements:

- Experience with Patient Satisfaction Survey-related data
- Ability to navigate systems collecting PFCC information
- Experience coordinating PFCC projects across an organization
- Ability to provide technical leadership and direction
- Ability to liaise with Health Authorities

Bring PFCC data, reporting, systems, and process improvement expertise to Interior Health’s coordinated patient experience work.

📌 Patient Experience Data Coordinator (Kelowna)
🏢 Interior Health Authority
📍 Kelowna