Drive Lush shop sales with business planning, product knowledge, and customer-focused leadership across daily retail operations and team performance.

The Shop Manager leads a Lush North America location while reporting to the Market Leader. This manager develops business plans, understands metrics and reports, and improves key performance indicators. The position also builds product expertise, delivers informed recommendations, and supports solid operational standards.

Responsabilités clés:

- Execute plans aligned with American business strategy
- Improve key performance indicators and sales goals
- Recommend products for individual customer needs
- Manage ordering, inventory, rotation, and waste
- Schedule staff within labor budgets

Qualifications:

- Three to five years of retail management experience
- Strong analytical, critical thinking, and troubleshooting skills
- Knowledge of skincare, natural beauty, and ethical business
- Experience with consultation-based customer service preferred
- Proficiency in Excel and Microsoft Suite preferred

Use retail analytics, product passion, merchandising, and sales leadership to strengthen Lush shop performance and customer experiences.

📌 Lush Retail Store Sales Manager (Montreal)
🏢 Internal Job Board
📍 Montreal