What You'll DoLead and support the team during assigned shiftsDeliver an exceptional customer experienceEnsure product quality, presentation, and freshness meet standardsMaintain high standards for cleanliness, organization, and food safetyAssign tasks and ensure team members complete their responsibilitiesKeep the team organized and efficient during busy periodsAssist with cash handling and shift proceduresMonitor product, ingredients, and packaging levelsLead opening and closing proceduresHandle customer questions and concerns professionallyCoach and provide feedback to team members when neededCommunicate operational issues to the management teamLead by example and help create a positive team environmentWhat We're Looking ForPrevious leadership or restaurant experience preferredStrong communication and customer-service skillsReliable, punctual,



and responsiblePositive attitude and strong work ethicComfortable leading a team in a fast-paced environmentAble to make decisions and solve problems independentlyStrong attention to detailWillingness to coach and support team membersSchedule & AvailabilityThis is a full time position, approximately 35–40 hours per week.Strong preference will be given to candidates available for closing shifts:Monday–Wednesday: Available to close until 1:00 AMThursday–Saturday: Available to close until 2:00 AMClosing responsibilities include completing cleaning, restocking, food-safety procedures, cash/closing procedures, and ensuring the store is properly secured and ready for the next day.Applicants should be comfortable working late-night closing shifts on a consistent basis.Why Join Crumbl?Fun and supportive team environmentOpportunities for growth and advancementFull-time hoursLeadership experience in a fast-paced restaurant environmentReady to Lead?If you're responsible, motivated, hardworking, and ready to take the next step in your restaurant career, we'd love to have you join our team!

📌 Shift Lead - Crumbl - London North
🏢 Crumbl - London North
📍 London