Use French bilingual communication and Point Of Sale expertise to assist merchants with e-commerce terminals, software inquiries, and escalations.

As a Client Service Specialist, you will support external merchants, internal callers, and partners through phone and email. Your work covers terminal hardware, e-commerce software, launch projects, and technical escalations. JPMorgan Chase & Co. requires solid Point Of Sale experience, bilingual French capability, and customer interaction experience.

Key Responsibilities:

- Provide support for merchant e-commerce inquiries
- Answer calls from external merchants and internal sources
- Address email questions from partners
- Support special terminal launch projects
- Complete technical escalations

Requirements:

- At least three years of Point Of Sale experience
- French bilingual ability is required
- High School diploma or GED
- At least two years of customer support preferred
- Windows-based computer proficiency preferred

Bring French bilingual service, terminal support, and Point Of Sale experience to merchant-facing e-commerce operations at JPMorgan Chase & Co.

📌 French Bilingual Merchant Support Analyst (Toronto)
🏢 JP Morgan Chase
📍 Toronto