Shape trusted customer data services at OLG through Customer Data Platform leadership, governance, and technology lifecycle management. Support analytics, marketing, and insights.

This Senior Manager leads the Customer Data Platform and related enterprise analytics technologies. You will ensure secure, reliable, available services and trusted data for decision-making. The position combines customer data ecosystems, governance, vendor management, roadmaps, and people leadership.

Key Responsibilities:

- Ensure trusted customer data supports analytics and marketing
- Maintain secure, reliable, and available technology platforms
- Develop business-aligned technology roadmaps and enhancements
- Monitor service performance, adoption, and platform usage
- Collaborate with partners, vendors, leaders,



and technology teams

Requirements:

- University degree in Computer Science or related discipline
- Seven or more years supporting or leading enterprise platforms
- Experience managing customer data ecosystems or customer-centric solutions
- Understanding of APIs, cloud services, SaaS, authentication, and integration
- Knowledge of privacy, compliance, security, and information governance

Apply customer data platform expertise, governance knowledge, and strategic technology leadership to strengthen OLG’s enterprise analytics services.

📌 Senior Manager Customer Data Platforms (Canada)
🏢 Ontario Lottery and Gaming
📍 Canada