Support Connective residents through casework, crisis response, and daily living assistance while maintaining safe, orderly program facilities.

As a Tenant Support Worker, you provide resident-centered support within counselling and rehabilitative plans. You assess needs, set goals, document plans, and help residents function more independently. The work includes harm reduction, medication administration, community coordination, and responses to potential emergencies. You remain accountable to the Program Manager while contributing to Connective’s care team and liaising with community, government, and First Nations service providers.

Key Responsibilities:

- Assess resident needs and develop short-term support plans
- Implement Personal Service Plans and document resident progress
- Support daily living, social skills,



and behaviour management
- Respond to aggressive behaviour and potential emergency situations
- Maintain facility safety, oversight, and routine property checks

Requirements:

- Related human or social service diploma and one-year related experience
- Experience supporting homelessness, mental health, disabilities, or conflict histories
- Experience working with First Nation communities
- Current Emergency First Aid Certificate
- Ability to complete Criminal Records Check and Food Secure Level 1

Apply casework, crisis response, documentation, and daily living support skills as a Tenant Support Worker with Connective.

📌 Tenant Support Worker Casework (Kelowna)
🏢 Connective Support Society
📍 Kelowna