Bring reception, Microsoft Office, and compassionate service skills to Shannon Oaks in Vancouver as a casual Resident Services Assistant.

At Baptist Housing, this Concierge role supports residents, families, visitors, and the business office. You will provide professional reception, manage inquiries, maintain records, and help create a welcoming community. The position reports to the Resident Services Manager.

Key Responsibilities:

- Answer resident and visitor inquiries by phone or in person
- Respond to medical emergencies, primarily by contacting 911
- Maintain confidential databases, tenancy records, and resident files
- Prepare attendance lists, census reports, and resident charge invoices
- Support onboarding, move-ins, move-outs, and resident transitions

Requirements:

- Secondary school graduation
- Minimum three years’ relevant experience or equivalent training
- Formal basic accounting and Microsoft Word/Excel training
- Emergency First Aid - Community Care training
- Excellent communication, organization, confidentiality, and problem-solving skills

Support senior residents at Shannon Oaks through skilled reception, accurate administration, emergency response, and compassionate service.

📌 Resident Services Assistant Concierge (Vancouver)
🏢 Baptist Housing
📍 Vancouver