Lead strategic client services initiatives as the Director at Guardteck. Focus on enhancing client satisfaction and operational quality in a community-focused workplace.In your role as Director of Client Services, you will be responsible for supervising a team that champions high-quality service delivery at Guardteck. This position requires strategic planning to enhance customer relations while developing an integrated approach to manage client feedback and operational efficiency. You will cultivate strong partnerships internally and externally,



ensuring that your team meets the organization's goals through accountability and proactive problem-solving.Key Responsibilities:Direct a team of client account managers focusing on service excellenceEnhance client retention through tailored strategies and solutionsMonitor operational effectiveness and implement improvementsConduct training to meet the development needs of staffPrepare budget reports and performance evaluationsRequirements:5 to 7 years in Client Services leadershipProven coaching, relationship-building, and communication skillsStrong analytical and problem-solving capabilitiesCPP certification or equivalent experienceKnowledge of MS Office and operational best practicesJoin Guardteck and make a meaningful impact in client services leadership.

📌 Guardteck Client Services Director Role (Calgary)
🏢 Guardteck Security
📍 Calgary