Billing expertise and client service define this hybrid Billing Fulfillment Administrator position with CLIC, requiring two office days weekly. English is required; French is an asset.

Within CLIC’s Billing Service Centre, you will administer premium payments, reconcile account records, and respond to billing inquiries. The regular full-time position supports stakeholders, policyholders, internal departments, and business partners through accurate, timely billing transactions. Your work includes premium collection, reporting, correspondence, and renewal quotes.

Key Responsibilities:

- Manage incoming phone calls and email billing inquiries
- Process premium payments, NSF letters, returns, and transactions
- Correspond with stakeholders and internal departments for information




- Provide term insurance renewal quotes and policyholder correspondence
- Analyze billing reports, recommend solutions, and resolve errors

Requirements:

- Two years’ Individual Life Insurance or related experience
- Post-secondary Business Administration certificate or related education
- Critical thinking and proactive problem-solving skills
- Solid communication and knowledge-sharing abilities
- Associate Customer Service designation is an asset

Use billing administration, premium collection, and client service skills to support accurate transactions within CLIC’s Billing Service Centre.

📌 Billing Fulfillment Administrator (Regina)
🏢 Co-operators
📍 Regina