Elevate your career as an Account Representative at DIVERSEcity, combining work from home and in-person responsibilities. This role is key to customer service excellence in Surrey.DIVERSEcity seeks dedicated Account Representatives to manage client accounts and provide translation services. Candidates are encouraged to have previous experience in call centers and fluency in a second language. You will ensure customer satisfaction through proactive account management and support.Key Responsibilities:Build and maintain relationships with customersResolve customer service issues swiftlyProcess transactions and analytics in the CRMFacilitate interpreter scheduling and trainingConduct outreach for service awarenessRequirements:At least one year in a call center positionProven experience in account managementEducational background in customer service or businessHigh proficiency in CRM database systemsBilingual in English and another languageEnhance your skills in account management and customer service at DIVERSEcity in Surrey!