At TTI, people come for the opportunity and stay for the culture!Job DescriptionFull-Time | Permanent | Georgina, ON | Mon-Fri 7am - 3:30pm | CAN E2About TTI CanadaAre you ready to lead the way in shaping an empowering work setting with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we're not just about delivering outstanding performance but also about creating exceptional development for our people. If you're passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it's at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we're a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you're starting out or bringing years of experience, we support your growth. Here, you'll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it's where careers accelerate,



and potential is unlocked.What you Will DoPartner with customer service team to resolve customer inquiries and concernsMaintain turn time metrics of 24-36 hours for order resolution repliesMaintain daily performance tracking and record keeping of Order EntryDraft and fulfill "No Charge" orders company wideAssist team lead and other department SMEsProvide support in other order management areas as neededAssist with training as neededPractice 5S and safetyTake appropriate corrective action for continuous quality improvement and customer satisfactionAble to react to change effectively and handle other tasks as assigned, including working daily and weekend overtime as neededOther duties as assigned.Physical DemandsRepetitive motionMust be able to lift up to 40 poundsWhat you Will BringHigh School or GED diploma requiredProficient typing and ten key skillsProficient in Microsoft OfficeAX experience requiredHJ experience preferredExcellent communication skills, both verbal and writtenPhysical and Weightlifting DemandsThe physical and weightlifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What You Will Get:At TTI Canada,



we're proud to offer a competitive and comprehensive rewards package that supports your health, financial well-being, and personal growth:100% employer-paid health and dental coverage - for you and your familyCompetitive hourly salary $28.29Company-matched savings plan - we'll match your contributions up to 6% of your earnings$500 in flexible wellness credits - choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA)Generous paid time off, including vacation, personal days, and volunteer timeAccess to virtual healthcare services - anytime, anywhereExclusive employee perks - including brand discounts & preferred pricing with external vendorsEducation reimbursement program - supporting your continued learning and developmentAccommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

📌 Service Order Resolution Rep Georgina, Ontario
🏢 Techtronic Industries
📍 Georgina