Serve GardaWorld customers from the in office Sainte-Thérèse office using confident telephone communication and professional problem resolution. This full-time role supports internal and external customers daily.

As a Customer Service Representative, you will maintain satisfaction through empathetic service, sound judgment, and organized follow-through. The role requires computer proficiency, strong communication, and experience managing complex or escalated inquiries. Garda Alarm Services Corporation values effective collaboration across varying skill levels.

Key Responsibilities:

- Respond confidently and professionally to customer telephone inquiries
- Resolve concerns by identifying causes and explaining solutions
- Follow up to confirm customer issue resolution




- Recommend improvements benefiting customers and increasing efficiency
- Coordinate activities with colleagues and support additional projects

Requirements:

- High school diploma
- At least one year of customer service experience
- Proficiency with computer tools and applications
- Excellent oral and written communication skills
- Availability for on-call periods, weekends, evenings, and holidays

Bring customer-focused communication, organized judgment, and escalation management skills to GardaWorld’s Sainte-Thérèse customer experience team.

📌 Customer Service Representative GardaWorld (Ste-Thérèse)
🏢 GardaWorld
📍 Ste-Thérèse