Join Northlake Financial as a Bilingual Collections Agent in Barrie, ON. Utilize your French and English skills to support customers with repayment solutions and deliver outstanding service. In this critical role, you will engage with both English and French-speaking customers, preventing delinquency by assessing situations and negotiating customized payment arrangements. Your strong communication and negotiation skills will help achieve collection targets while maintaining professionalism during sensitive conversations.

Key Responsibilities
• Engage with customers to prevent delinquency
• Negotiate payment arrangements on late-stage accounts
• Initiate contact through approved channels
• Answer customer inquiries with clear communication
• Meet collection targets while delivering excellent service

Requirements:
• Bilingual in French and English (written and verbal)
• Ability to work flexible hours (7am
- 9pm, Mon-Sat)
• Strong negotiation and communication skills
• Comfortable in a performance-driven workplace
• Previous collections experience preferred Bring your problem-solving mindset and commitment to customer service to make a difference at Northlake Financial.

📌 Bilingual Collections Agent Barrie ON
🏢 NorthLake Financial
📍 Barrie