Deposit Service Representivie (Dawson Creek)

Deposit Service Representivie (Dawson Creek)

07 Nov
|
LAKE VIEW CREDIT UNION
|
Dawson Creek

07 Nov

LAKE VIEW CREDIT UNION

Dawson Creek

DEPOSIT SERVICES REPRESENTATIVE (TERM PART TIME)DAWSON CREEK BRANCHMONDAY-FRIDAY 10:00AM-3:00PMTitle Deposit Services RepresentativeDepartment Deposit ServicesReports to Deposit Service SupervisorGroup 1Salary Range $28.01-$33.72 hourly wagePosting Date October 19, 2026SUMMARYThis position is responsible for recognizing the needs of the member and acting in a timely manner to provide solutions. This role is required to demonstrate product and service knowledge through cross selling and the promotion of business development.KEY RESPONSIBILITIESProcess member transactionsRecognize member needs and promote all Credit Union deposit servicesList and balance outgoing cheques utilities and all other transactionsAssist with night depositsProcess stop payments, auto transfersComplies with Money Laundering/ConfidentialityAdheres to security standardsEnsure filing is up to dateOther duties as requiredREQUIRED KNOWLEDGE SKILL AND ABILITIESSales and Service focus with an aptitude for business development and relationship buildingStrong commitment to continuous learningExcellent communication and interpersonal skillsMaintains a positive attitude towards corporate initiatives and change managementStrong follow up skillsDemonstrates dedication to providing quality member sales and serviceProven ability to be creative and innovativeAble to identify member needs,



answer enquires and provide solutionsAble toprocess all teller transactions promptly and accuratelyDemonstrates product knowledgeDemonstrates the ability to be detail oriented and manage multiple tasksDemonstrates effective organization and time managementAble to make sound judgment and analyze problemsDemonstrates an affinity for basic mathematicsDemonstrates the ability to adhere to company policies, procedures and with provincial and federal regulationsAble to deal with people sensitively, tactfully, diplomatically, and professionally at all timesOther related duties as assignedEXPECTED OUTCOMES OF THE ROLEProvide high quality services, processes, and products while consistently seeking ways to improve outcomes and enhance serviceAccurate and timely member transactionsPositive internal and external service levels are achieved through the proactively and resourcefulnessPrioritizing and making on-the-spot decisions regarding member transactions, weighing member satisfaction issues with company exposure to loss or fraudSupports the team to achieve resultsMember experience levels are achieved through the process of listening, asking open ended questions, discussing solutions, providing recommendations and following up with an outcomeA positive and skilled work environment is maintainedEDUCATION AND EXPERIENCEMinimum 3 years' customer service experienceExperience working in a financial institution an assetPost-secondary education in business, finance, accounting or equivalentPlease note: Vacation schedules previously approved from other departments may be reviewed by the hiring manager and will be subject to departmental availability.We thank all applicants for their interest in Lake View Credit Union; however, only short-listed candidates will be contacted.

📌 Deposit Service Representivie (Dawson Creek)
🏢 LAKE VIEW CREDIT UNION
📍 Dawson Creek

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