Support 9-1-1 ambulance calls in Langford with calm decision-making, clear communication, and excellent typing skills. Work full time irregular shifts at the dispatch centre.

BC Emergency Health Services is seeking Emergency Medical Call Taker trainees for the Langford Dispatch Operations Centre. In this call-centre position, you support the public during emergency medical situations. You gather and share vital information among callers, dispatch teams, paramedic crews, and hospitals. Success requires customer service experience, attentive listening, multitasking, and methodical problem solving.

Key Responsibilities:

- Answer 9-1-1 calls directed to ambulance services
- Gather and share vital emergency medical information




- Communicate clearly with callers and operational partners
- Prioritize competing tasks during high-pressure situations
- Maintain professionalism while managing differing opinions

Requirements:

- Grade 12 or equivalent completion
- Two or more years of customer service experience
- Standard First Aid and CPR Level C certificates
- Minimum net typing speed of 30 words per minute
- Fluent spoken and written English

Bring focused customer service, listening, keyboarding, and communication skills to emergency medical call taking with BC Emergency Health Services.

📌 Emergency Medical Call Taker Langford (Victoria)
🏢 BC Women's Hospital and Health Centre
📍 Victoria