Are you successful at building instant rapport and achieving customer satisfaction?

Do your organizational skills shine in your workflow?

Are you looking for a career opportunity with great potential?

If you’ve answered yes to these questions, then come join our team at Bartle & Gibson

We are currently in search of a career‑orientated person to join our team. We are looking for the right candidate to train and develop for a career in Hydronics & HVAC. This position handles Inside Sales, and Quotations for our customers. The position operates in a fast-paced, dynamic, and rewarding environment.

DUTIES AND RESPONSIBILITIES

- Responding to inquiries and processing incoming calls, emails, and orders
- Responding to inquiries regarding trouble shooting systems and parts
- Contacting current customers and identifying current products and potential upselling opportunities
- Designing HVAC/hydronic/geothermal systems

- Entering orders into the system
- Sourcing materials for customers when currently not in stock
- Maintaining a knowledge base on current products and learning about new products
- Providing product information, pricing quotations, and follow‑up on quotes
- Developing and maintaining positive customer relationships
- Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
- Supporting Counter Sales and handling returns as required
- Working closely with others to ensure customer needs are met
- Other duties as required

SKILLS AND COMPETENCIES

- Exceptional customer service
- Ability to warm up and develop instant rapport with potential customers
- Ability to develop long‑term relationships and generate referrals from your customers




- Excellent interpersonal & communication skills, both verbal and written
- Impeccable organizational skills with attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Self‑motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast‑paced work environment

EXPERIENCE AND EDUCATION

- Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales) preferred
- Skilled in serving and negotiating with institutional and industrial purchasers, Hydronics & HVAC contractors, and the public preferred
- Second-Third Year Apprentice asset
- HRAI Load Calculations asset
- Hydronic Designer / Installer Certifications asset
- Building Environmental Systems Technology asset

WHY WORK FOR US

- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- #GIVEBACK Program
- Personal Milestone Recognition Program
- Safety shoe reimbursement
- Perkopolis Partnership
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products

OUR MISSION

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

OUR VISION

Be the preferred wholesaler by providing superior customer experiences.

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Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

📌 Inside Sales (Edmonton)
🏢 Bartle & Gibson
📍 Edmonton