Use French and English daily as a Legal Aid Ontario receptionist supporting clients and telephone service in person, five days weekly in Toronto.

This Administrative Assistant supports the Client Service Unit with front-line reception and administrative responsibilities. You will direct calls, provide basic information, triage intakes, and assist clients in person. The work includes file systems, conflict checks, and resource centre tasks.

Key Responsibilities:

- Answer and direct calls using a multi-line telephone console
- Provide clients and the public with basic Legal Aid Ontario information
- Triage walk-in and telephone intakes and arrange appointments
- Upload client information into appropriate file management systems




- Respond to file status inquiries and perform conflict checks

Requirements:

- Front-line reception or customer service experience with vulnerable clients
- French oral and written language skills, tested during recruitment
- Knowledge of Legal Aid Ontario services and eligibility requirements
- Intermediate Microsoft Office and Adobe program skills
- Ability to remain calm with vulnerable clients and manage competing priorities

Bring bilingual reception, client service, and file administration skills to Legal Aid Ontario’s Toronto Client Service Unit.

📌 French Bilingual Legal Receptionist (Toronto)
🏢 Legal Aid Ontario
📍 Toronto