McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Core ResponsibilitiesEstablish standards and practices for maintaining the ServiceNow Financial Workflows solution lead and functionality, within the overall platform model. Support design and implementation of multiple financial workflow product standards to achieve desired FSS (financial support services) business outcomes. Provide technical evaluation of Intake demands against ServiceNow module features, platform capabilities, and best practices. Offer guidance on prototyping and accelerating time from design to deployment. Partner with enterprise leaders and other internal stakeholders to provide required diagrams and accommodations to align with McKesson Technology standards, frameworks and policies. Define and advise on the technical strategy for financial workflow related products. Support remediation of configurations not aligned to ServiceNow best practices. Oversee delivery focused on product core features, integrations, and upstream-downstream data flows. Partner with Financial Services & Support business customers to design and deliver platforms that improve our customers overall workflow efficiencies to enable operational excellence. Provide input to platform roadmap for features and capabilities to maximize platform value and build a sustainable platform. Minimum RequirementsDegree or equivalent and typically requires 7+ years of relevant experience.



Critical SkillsA minimum of 7 years of experience in a variety of ServiceNow solution design and architecture and/or technical lead roles (such as hands‑on service delivery, operations management, consulting, etc.) with increasing levels of responsibility. Understanding and experience implementing and supporting Financial Workflows product family of modules in ServiceNow, including SPO Workspace, SPO Integrations, Case Management, SLO, Employee Center, CSM, APO, SLM, SPO Customer Portal, Supplier External Portal and expert level experience designing enterprise end‑to‑end workflows for finance support teams. Strong understanding of the ServiceNow Platform and commonly implemented module capabilities, such as email to case management, Agent Workspaces, Knowledge Management, SLA Creation, Workflow Development, Virtual Agent, Platform Analytics, and AI NowAssist. Strong hands‑on experience with integrating ServiceNow with key Finance systems including SAP PRD/EP1, SAP Concur, Ariba, Blackline, Vistex and Data Bricks Data Products. Strong technical foundation with hands‑on experience in the Now Platform, either as a senior administrator or a senior developer. Knowledge and experience in technical artifact creation, including database design schemas, database modeling, and technical solution design diagrams. Requirements gathering, workshop facilitation and consultative engagement experience. Additional SkillsExcellent written and verbal communication. Comfortable presenting to executive level leaders and key business stakeholders across multiple different business units.



Strong collaboration, facilitation, and negotiation skills to successfully partner with a diverse group of stakeholders. Experience designing systems to optimize business operations. Proficiency in ServiceNow platform development and scripting (e.G., Flow Designer, Script Includes, Business Rules, UI Actions, App Engine applications). Experience with ServiceNow integrations (e.G., REST/SOAP APIs, Integration Hub, MID Server). Financial support workflows and operational support acumen. Relevant qualified certification (e.G., ITIL credentials, ServiceNow certifications required). Education4-year degree or related field or equivalent experience. Working ConditionsIn‑office requirement: Flex and Connect with 2 days a week in office. CompensationOur base pay range for this position is $99,100 – $132,100. Additional compensation, such as an annual bonus or long‑term incentive opportunities, may be offered. For more information regarding benefits at McKesson, please review the company’s total rewards program. Equal OpportunityMcKesson is an Equal Opportunity Employer. McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit the Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including those with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact the appropriate disability accommodation email address. Resumes or CVs submitted to this address will not be accepted.#J-18808-Ljbffr

📌 Servicenow Solution Architect – Financial Workflows - $99,100 - $132,100 A Year (Mississauga)
🏢 McKesson
📍 Mississauga