Elevate client satisfaction as a Client Experience Coordinator at Real Food For Real Kids in a hybrid work environment. Join a mission-driven team focused on enhancing child care catering experiences.This full-time position reports to the Client Experience Manager and requires strong customer service and communication skills. The coordinator ensures client needs are met by managing relationships with multiple child care partners, providing support and resolving issues effectively. You'll advocate for client feedback to improve service delivery while maintaining detailed records of communications and interactions.Key Responsibilities:Serve as the main contact for child care partnersAddress client queries about services and contractsManage client concerns and provide solutionsFacilitate onboarding and training for recent centersTrack client metrics through surveys and feedbackRequirements:College diploma or University degree2+ years of customer service experienceProficiency in MS Word, Excel, PowerPointOntario Driver's LicenseStrong communication and problem-solving skillsSupport effective client relationships, enhance service delivery, and join RFRK's mission to make real food the standard.

📌 Client Experience Coordinator At Rfrk (Toronto)
🏢 Real Food For Real Kids
📍 Toronto