Be a vital part of the Paymentus team as a Customer Service Representative I. Assist with inquiries, payment processing, and troubleshooting while ensuring exceptional customer care.Your role involves responding to customer calls and handling inquiries efficiently. With 2-3 years of call center experience preferred, you will process payments and explain procedures. Robust communication, organizational skills, and the ability to multitask in a dynamic environment are essential for success.Key Responsibilities:Process payments for inbound and outbound customer inquiriesExplain procedures and answer questions professionallyFollow established call center scripts and protocolsCollaborate with multiple departments to enhance client satisfactionBe available for shifts, including holidays as requiredRequirements:2-3 years of call center experience preferredBachelor's degree a plus but not requiredExcellent verbal and written communication skillsAbility to multitask in a fast-paced environmentProficient in Microsoft Office, especially WordBring your customer service expertise and communication skills to enhance the quality at Paymentus.

📌 Bilingual Customer Service Representative (Vaughan)
🏢 FME Canada
📍 Vaughan