Build customer relationships and deliver digital banking support as a Senior Customer Experience Associate at Scotiabank in Calgary, Alberta. Work 30 hours weekly at Castleridge Centre.

As a senior member of Scotiabank’s Canadian Banking Branch network, you will support customers throughout their banking journeys. You will triage lobby visitors, uncover needs, explain concepts simply, and identify simple sales opportunities. The work includes day-to-day accounts, pre-approved credit opportunities, and GIC processing.

Key Responsibilities:

- Lead the lobby and triage customers appropriately
- Build robust relationships through excellent customer service
- Identify simple sales opportunities and fulfill customer needs




- Introduce mobile banking applications and digital options
- Process accounts, credit opportunities, and GICs

Requirements:

- Experience conducting simple sales and proactive marketing calls
- Experience providing financial advice
- Strong technical skills with digital banking tools
- Flexible schedule availability and professional customer assistance
- Previous banking experience is a strong asset

Bring customer service, financial advice, sales, and digital banking skills to Scotiabank’s Castleridge Centre branch in Calgary.

📌 Senior Banking Customer Experience Associate (Calgary)
🏢 Scotiabank
📍 Calgary