Enhance family experiences as a Customer Service Representative, welcoming guests and ensuring smooth operations in our facility. This role is perfect for those who love helping others.We're seeking passionate Customer Service Representatives who enjoy daily interactions with families. You'll provide tours, assist with registrations, and respond to customer queries while maintaining a positive workplace atmosphere. Your ability to stay organized and composed will directly contribute to making our facility a welcoming space.Key Responsibilities:Greet and engage families upon their entryProvide tours to ensure comfort and familiarityHandle bookings and payments with attention to detailAnswer calls and emails with clarity and kindnessResolve issues efficiently and promote a positive experienceRequirements:1 year of customer service experience desiredFriendly, organized, and tech-friendly individualAbility to work calmly in fast-paced situationsCertification in First Aid (or plan to obtain)Solid communication and service skillsBring your enthusiasm for customer care and help families thrive in our community!

📌 Family-Focused Customer Service Role (Toronto)
🏢 Making Waves Swim School
📍 Toronto