Technical Support Analyst Emco (Bilingual) (London)

Technical Support Analyst Emco (Bilingual) (London)

07 Nov
|
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
|
London

07 Nov

Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection

London

Become a Bilingual IT Support Analyst at EMCO Corporation, providing crucial support to our team across Canada from Monday to Friday, 11:30am-8pm ET. This role emphasizes customer service while resolving technical issues for over 300 locations.Working with a talented IT Operations Team, you'll be responsible for delivering exceptional support services, including remote troubleshooting and hardware provisioning. We seek candidates who can work legally within Canada and who are passionate about supporting end-users effectively.Key Responsibilities:Deliver top-notch technical assistance to team membersManage remote hardware and software provisioningTroubleshoot and resolve various IT-related issuesSupport mobile devices and applications for end-usersCommunicate solutions clearly to usersRequirements:Post-secondary qualification in IT or computer scienceTwo years experience in a customer-facing IT service roleStrong knowledge of networking, hardware, and softwareBilingual proficiency in French and EnglishGood organizational and communication skillsEnhance EMCO's commitment to customer service management as a Bilingual IT Support Analyst.

📌 Technical Support Analyst Emco (Bilingual) (London)
🏢 Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
📍 London

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