Curinos empowers financial institutions to make better, faster and more profitable decisions through industry-leading proprietary data, technologies and insights. With decades-long expertise in the financial services industry and a relentless focus on the future, Curinos technology and analytics ecosystem allows clients to anticipate customer needs and optimize their go-to market decisions in an increasingly competitive market.Curinos is operating under ahybrid modality .This position is based in Toronto metropolitan areas and requires 4 days a week in office.ResponsibilitiesWe are seeking candidates for aIT Support Engineerrole to provide high quality PC support services to end-users via remote, telephone or desk-side. If you are extremely smart, analytical, positive with people, motivated, technology savvy and a team player we would like to hear from you.Support end-users and troubleshoot a range of issues, including Windows 10, email, network access, Microsoft Office 365 Suite, security software, and laptop/mobile hardwareManage user laptop, accounts, email, and mobile device setupHardware, software, and peripheral installationTroubleshoot basic network connectivity issuesAssist the infrastructure team with ad-hoc duties, including the smooth operation of the office infrastructure including LAN, Wi-Fi, and video conferencing equipmentPosition will require 4 working days at Curinos Toronto officeSalary Range:110,000 - 115,000 CADDesired Skills & ExpertiseCandidates should have the following background, skills, and characteristics:Information Technology or related major with 3-5 years of experience in a Windows OS support positionStrong Windows 10 and laptop hardware installation and troubleshooting skillsExperience with Windows Server 2016/2019, including Microsoft 365 Exchange administrationWorking knowledge of Microsoft Office 365 Suite (Outlook is essential)Experience configuring mobile devices, including Android and iPhoneExperience working with ServiceNow or ServiceDesk (Jira)
ticketing systemBasic understanding of TCP/IP for network connectivity troubleshootingStrong written and verbal communication skillsExperience with PowerShellWhy work at Curinos?Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose fromFlexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask!Unlimited PTO policy, floating holidays, volunteering days and a day off for your birthdayLearning and development tools to assist with your career developmentWork with industry leading Subject Matter Experts and specialist productsRegular social events and networking opportunitiesCollaborative, supportive culture, including an active DE&I; programEmployee Assistance Program which provides expert third-party advice on well-being, relationships, legal and financial matters, as well as access to counselling servicesApplyingWe know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements. If you're excited about working for us and have relevant skills or experience, please go ahead and apply. You could be just what we need!If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at
[email protected] and we’ll do everything we can to help.Inclusivity At CurinosWe believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.#J-18808-Ljbffr
📌 It Support Engineer - C$110,000 - C$115,000 A Year (Toronto)
🏢 Curinos
📍 Toronto