Provide exceptional customer support as a Work-at-Home Customer Service Agent with MCI. Ideal for independent individuals who excel in communication and problem-solving.Join MCI, a leading tech-enabled business services company, as a Work-at-Home Customer Service Agent. This remote position requires empathetic and patient candidates who enjoy addressing customer inquiries across phone, email, and chat. Your role will directly impact customer satisfaction through effective problem resolution and detailed record-keeping.Key Responsibilities:Respond to customer inquiries via phone, email, or chatProvide accurate information about products and servicesResolve customer complaints efficientlyMaintain detailed records of customer interactionsMeet performance metrics for response time and satisfactionRequirements:Must be 18 years or olderHigh school diploma or equivalent requiredPrevious customer service experience preferredStrong communication and interpersonal skillsReliable internet connection and a quiet workspaceBecome a vital part of MCI's commitment to outstanding customer experience!

📌 Remote Customer Service Agent At Mci (Quebec City)
🏢 The Sydney Call Centre
📍 Quebec City