Supervise Parliamentary Guides while delivering accurate interpretation and visitor services across Parliament's four locations. This role requires solid communication and people-management skills.As an Interpretation Officer, Guide Supervisor, you will oversee daily tour operations and support a high-quality, inclusive visitor experience. You will coach staff, coordinate schedules, respond to inquiries, and deliver parliamentary programs. The position serves diverse audiences in client-facing settings.Key Responsibilities:Supervise, mentor, and support Parliamentary Guides dailyCoordinate tour schedules across four locationsSupport recruitment and deliver guide trainingManage visitor inquiries and reservation requestsDeliver guided tours and interpretive programsRequirements:Post-secondary education related to position dutiesExperience supervising, training, mentoring, and providing feedbackClient-facing heritage, tourism, or hospitality experience preferredExperience managing competing time-sensitive prioritiesKnowledge of Canadian Parliament and heritage interpretationApply supervisory, scheduling, communication, and interpretation expertise to support Parliamentary Guides and visitors across Parliament's service locations.

📌 Parliamentary Guide Supervisor (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Library of Parliament / Bibliothèque du Parlement
📍 Riviere-des-Prairies—Pointe-aux-Trembles